On Thu, Feb 10, 2022 at 12:55 PM Alexander Fedorov < alexander.fedo...@arsysop.ru> wrote:
> +1 to stop auto close, because it negates a lot of human effort invested > in each bugzilla record. It is strange to expect any new contributors while > we just through their work to the trash bin. > I would bring that for voting at the PMC. Honestly, I don't see the difference between ignoring bugs and auto closing them as no one will look into it but this is my own opinion so I respect others opinion here. I'm a bit disappointed that we don't see real effort in improving the situation with bugs and gerrits though. > > I wonder what Committer Representative role stands for if the message > could be claimed as "just not important". > Just in case someone missed it https://gitlab.eclipse.org/eclipsefdn/helpdesk/-/issues/679 and move to github is a game changer which is far more important than whether bugs are opened or closed in a tool that is up for shutting down. > > Regards, > AF > > 2/10/2022 1:35 PM, Ed Merks пишет: > > Please consider the opinions of your committers and contributors as at > least relatively important. We're explaining to you what is important to > us and why we feel that way. We don't really so much appreciate our > opinions being dismissed as not important to you. We have higher > expectations from our PMC leads. > > If the disease is "lack of triage", we feel that unfortunately the "auto > triage close cure" is even worse than that disease. We're asking you to > please stop sending the patients home with a robot. We might not do a > good job curing the patients and we could and should definitely discuss how > to improve our cure rate and our patient satisfaction statistics, but in > the meanwhile please stop making the problem worse with a robot. And > please don't characterize what we say as "just not important" because > that's just plain disrespectful. > On 10.02.2022 10:52, Aleksandar Kurtakov wrote: > > > > On Thu, Feb 10, 2022 at 11:43 AM Rolf Theunissen < > rolf.theunis...@gmail.com> wrote: > >> I fully agree. In fact, I consider any bug that is closed and marked as >> 'stalebug' as open. >> >> Also, back in the day there seemed to be a different triage process, and >> correct me if I am wrong, but it seems that bugs that are marked as being >> triaged are not auto-closed. At least some very old bugs do not get >> auto-closed. >> I know that it is hard to manage the huge back-log of issues. But there >> seems also hardly any focus on new incoming bugs, they are ignored until >> they are finally automatically closed, which gives a really bad impression >> on the overall quality of the projects. >> > > You nailed it! It's pointless discussion whether bugs are autoclosed or > not aka stay open without anyone looking into it or being closed without > anyone looking into it. What's important is who will triage and fix bugs, > look into gerrits and etc.? I'm very interested in the later discussion and > until we improve on it, discussing the former is just non-important to me. > > >> >> Rolf >> >> Op do 10 feb. 2022 om 08:23 schreef Alex Blewitt <alex.blew...@gmail.com >> >: >> >>> I agree. It’s happened to many bugs I raised over the years even when >>> they are provably still valid, and it gives a really bad impression to end >>> users for limited gain. >>> >>> Alex >>> >>> Sent from my iPhone 📱 >>> >>> > On 10 Feb 2022, at 06:49, Christoph Läubrich <lae...@laeubi-soft.de> >>> wrote: >>> > >>> > +1 for disabling this. >>> > >>> >> Am 10.02.22 um 07:45 schrieb Andrey Loskutov: >>> >> Yes, please. >>> >> I believe PMC once decided it would be a great idea to have less bugs >>> open, so I would ask PMC to discuss the success of this practice once >>> again, we should be able to reiterate on our processes. >>> >> I've complained https://www.eclipse.org/lists/jdt-dev/msg01419.html >>> already (no result), Stephan too (before he silently quit) >>> https://www.eclipse.org/lists/eclipse-pmc/msg03833.html, I know other >>> committers not happy with this practice, and we receive constant feedback >>> from users that this *is* a bad practice. >>> >> It doesn't help anyone, just creates bad impression for remaining few >>> users who take time to fill bug reports. >>> >> Am 10. Februar 2022 07:23:49 MEZ schrieb Ed Merks <ed.me...@gmail.com >>> >: >>> >>> Can we please turn off this "Genie" that does this to open bugs? I've >>> >>> asked about this before and I really don't like it. This time I >>> want to >>> >>> really make it stop. I think such a behavior creates a really bad >>> >>> impression, i.e., that we manage bugs so poorly that we need a bot >>> that >>> >>> times them out automatically because we just can't be bothered to >>> manage >>> >>> this properly. Yes, of course I know there is much time involved in >>> >>> triage, but that's exactly the point. I triaged all the p2 bugs some >>> >>> time ago to reduce it to the ones that are open so these are >>> legitimate >>> >>> issues that should not be auto-closed... >>> >>> >>> >>> Regards, >>> >>> Ed >>> >> -- >>> >> Kind regards, >>> >> Andrey Loskutov >>> >> https://www.eclipse.org/user/aloskutov >>> >> Спасение утопающих - дело рук самих утопающих >>> >> _______________________________________________ >>> >> platform-dev mailing list >>> >> platform-dev@eclipse.org >>> >> To unsubscribe from this list, visit >>> https://www.eclipse.org/mailman/listinfo/platform-dev >>> > _______________________________________________ >>> > platform-dev mailing list >>> > platform-dev@eclipse.org >>> > To unsubscribe from this list, visit >>> https://www.eclipse.org/mailman/listinfo/platform-dev >>> _______________________________________________ >>> platform-dev mailing list >>> platform-dev@eclipse.org >>> To unsubscribe from this list, visit >>> https://www.eclipse.org/mailman/listinfo/platform-dev >>> >> _______________________________________________ >> platform-dev mailing list >> platform-dev@eclipse.org >> To unsubscribe from this list, visit >> https://www.eclipse.org/mailman/listinfo/platform-dev >> > > > -- > Aleksandar Kurtakov > Red Hat Eclipse Team > > _______________________________________________ > platform-dev mailing listplatform-...@eclipse.org > To unsubscribe from this list, visit > https://www.eclipse.org/mailman/listinfo/platform-dev > > > _______________________________________________ > platform-dev mailing listplatform-...@eclipse.org > To unsubscribe from this list, visit > https://www.eclipse.org/mailman/listinfo/platform-dev > > > _______________________________________________ > platform-dev mailing list > platform-dev@eclipse.org > To unsubscribe from this list, visit > https://www.eclipse.org/mailman/listinfo/platform-dev > -- Aleksandar Kurtakov Red Hat Eclipse Team
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