Sounds like he's mistaken on two points. 1. In Arizona it's the Motor Vehicle Division. 2. Neither the MVD or any other government agency has ever tried to achieve a pleasant or even an improve customer experience.

Just my 2¢

Derek

On 02/26/2013 08:38 AM, Eric Cope wrote:
did I read that correctly in that you think the DMV tries to turn a profit AND use that money to improve the customer experience?

Have you been to the DMV?


Sorry... when someone tees it up like that, I have to take a swing :)

Eric


On Tue, Feb 26, 2013 at 7:42 AM, Stephen <[email protected] <mailto:[email protected]>> wrote:

    I have the DNA, and while i love the device i hate the stock HTC
    Sense experience. however after unlocking, rooting, and the like
    the custom rom i have is pretty nice and allows me to get a more
    AOSP feel to the device. And the development on getting Cyanogen
    to run is very close, they just had a breakthrough yesterday and
    got the radois to work, next is WiFi and audio i think.

    Also the dust plug on the bottom will come off on you pretty
    readily, and the speaker on minimum volume is actually quite loud
    still.

    that's enough of the bad.

    The good. the screen resolution is the best i have seen in a
    handheld device ever. it is large without feeling clunky (its
    actually quite comfortable to hold and work with, and it is very
    fast. The battery i get an average of 12-14 hours of use out of
    the device with medium heavy load, and more with light load. the
    sound with beats enabled sounds very good, to the point i can hear
    the difference in lower quality streams now where previous devices
    i could not. the camera is fast, and very responsive. and the
    screen is amazing... yes i did mention it twice. it is that nice.

    If you have any specific questions let me know. but i like you
    dont play more than maybe one or two games, and its mostly an
    internet device i can make calls on.

    Side note SSH is a bit interesting, as you have more screen
    real-estate to work with, but if you are not careful you may need
    a magnifying glass to read the screen, i suggest an ssh client
    like connect-bot that will let you change your font size a bit.

    I chose this over the Note2, S3, and N4. While the N4 has all the
    cool development, the DNA was a nicer device to use, physically.
    and i actually like the hardware buttons so they are not actually
    eating up part of my screen space.


    On Tue, Feb 26, 2013 at 7:22 AM, keith smith
    <[email protected] <mailto:[email protected]>> wrote:



        Hi,

        I'm thinking about making the move to a smart phone.  I am
        looking at the DROID DNA by HTC that Verizon is offering for $199.

        I am interested in a smart phone because I would like to use
        it to take pictures, capture video, and edit video, so I can
        manage my blog and social media.  I might even use it as a phone.

        As an example usage:  I went to DMV about a year ago to update
        my title after paying off my car.  I had to wait over an hour.
        DMV charges for the service they provide. I suspect the state
        has reduced the number of people assisting customers due to
        budget constraints.  I also suspect that the DMV turns a
        profit and if so that money needs to be used to create a
        better customer service experience.

        If I would have had a smart phone I could have interviewed
        several people, uploaded the video to YouTube.com, written an
        article for my blog, added some tweets to my twitter account,
        and updated my Facebook page, all while waiting.

        This is an example as to why I want to upgrade to a smart
        phone and what my expectations are.

        I'd be interested in what your thoughts might be about the
        DROID DNA, Verizon, and how I expect to use the phone.

        Thank you!!


        ------------------------
        Keith Smith


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-- A mouse trap, placed on top of your alarm clock, will prevent you
    from rolling over and going back to sleep after you hit the snooze
    button.

    Stephen

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