I've experienced just the opposite. The DMV always sucked for me...
Takes hours to just update data.
I went to a DMV express place, and I was in and out in under 5 minutes
for a title transfer...
Eric
On Tue, Feb 26, 2013 at 10:28 AM, Dazed_75 <[email protected]
<mailto:[email protected]>> wrote:
Whatever you call them, the DMV experience in AZ used to be
awesome and provided top notch customer service. Then the budget
crunch came along and the state decided to close most or all of
it's own offices and farm the work out to private companies which
only care about making a few buck off us and customer service is
now a joke.
On Tue, Feb 26, 2013 at 9:06 AM, Eric Cope <[email protected]
<mailto:[email protected]>> wrote:
Keith, I think you missed my sarcasm...
DMV? cares about? customer experience?
:)
Eric
On Tue, Feb 26, 2013 at 9:02 AM, keith smith
<[email protected] <mailto:[email protected]>> wrote:
Yes, my story was about my visit to DMV. Here is what I
wrote:
I went to DMV about a year ago to update my title after
paying off my car. I had to wait over an hour. DMV
charges for the service they provide. I suspect the state
has reduced the number of people assisting customers due
to budget constraints. I also suspect that the DMV turns
a profit and if so that money needs to be used to create a
better customer service experience.
------------------------
Keith Smith
--- On *Tue, 2/26/13, Eric Cope /<[email protected]
<mailto:[email protected]>>/* wrote:
From: Eric Cope <[email protected]
<mailto:[email protected]>>
Subject: Re: OT : DROID DNA by HTC
To: "Main PLUG discussion list"
<[email protected]
<mailto:[email protected]>>
Date: Tuesday, February 26, 2013, 8:38 AM
did I read that correctly in that you think the DMV
tries to turn a profit AND use that money to improve
the customer experience?
Have you been to the DMV?
Sorry... when someone tees it up like that, I have to
take a swing :)
Eric
On Tue, Feb 26, 2013 at 7:42 AM, Stephen
<[email protected]
<http://mc/[email protected]>> wrote:
I have the DNA, and while i love the device i hate
the stock HTC Sense experience. however after
unlocking, rooting, and the like the custom rom i
have is pretty nice and allows me to get a more
AOSP feel to the device. And the development on
getting Cyanogen to run is very close, they just
had a breakthrough yesterday and got the radois to
work, next is WiFi and audio i think.
Also the dust plug on the bottom will come off on
you pretty readily, and the speaker on minimum
volume is actually quite loud still.
that's enough of the bad.
The good. the screen resolution is the best i have
seen in a handheld device ever. it is large
without feeling clunky (its actually quite
comfortable to hold and work with, and it is very
fast. The battery i get an average of 12-14 hours
of use out of the device with medium heavy load,
and more with light load. the sound with beats
enabled sounds very good, to the point i can hear
the difference in lower quality streams now where
previous devices i could not. the camera is fast,
and very responsive. and the screen is amazing...
yes i did mention it twice. it is that nice.
If you have any specific questions let me know.
but i like you dont play more than maybe one or
two games, and its mostly an internet device i can
make calls on.
Side note SSH is a bit interesting, as you have
more screen real-estate to work with, but if you
are not careful you may need a magnifying glass to
read the screen, i suggest an ssh client like
connect-bot that will let you change your font
size a bit.
I chose this over the Note2, S3, and N4. While the
N4 has all the cool development, the DNA was a
nicer device to use, physically. and i actually
like the hardware buttons so they are not actually
eating up part of my screen space.
On Tue, Feb 26, 2013 at 7:22 AM, keith smith
<[email protected]
<http://mc/[email protected]>> wrote:
Hi,
I'm thinking about making the move to a smart
phone. I am looking at the DROID DNA by HTC
that Verizon is offering for $199.
I am interested in a smart phone because I
would like to use it to take pictures, capture
video, and edit video, so I can manage my blog
and social media. I might even use it as a phone.
As an example usage: I went to DMV about a
year ago to update my title after paying off
my car. I had to wait over an hour. DMV
charges for the service they provide. I
suspect the state has reduced the number of
people assisting customers due to budget
constraints. I also suspect that the DMV turns
a profit and if so that money needs to be used
to create a better customer service experience.
If I would have had a smart phone I could have
interviewed several people, uploaded the video
to YouTube.com, written an article for my
blog, added some tweets to my twitter account,
and updated my Facebook page, all while waiting.
This is an example as to why I want to upgrade
to a smart phone and what my expectations are.
I'd be interested in what your thoughts might
be about the DROID DNA, Verizon, and how I
expect to use the phone.
Thank you!!
------------------------
Keith Smith
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will prevent you from rolling over and going back
to sleep after you hit the snooze button.
Stephen
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Dazed_75 a.k.a. Larry
Please protect my address like I protect yours. When sending
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Remove addresses from a forwarded message body before clicking Send.
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