Use one of the alternate boot options in your boot menu to go into a safe mode or at least no Graphical boo. also you can use CTRL+Alt+F1(through F6 i think) to hit the cli as well if you can get to your login screen.
On Tue, Aug 19, 2025 at 10:16 AM Mark Phillips via PLUG-discuss < plug-discuss@lists.phxlinux.org> wrote: > Arun, > > I was poking around my OS drive using my Live USB stick and discovered I > have a lot of half installed packages after running "*grep "install" > /media/ubuntu/e64e6da3-6922-4ae6-9b8b-b1c9d53fe13e/var/log/dpkg.log*". > All from 8/10/25 ~ 8 AM, which is probably the last update/upgrade I did. I > suppose that is the reason why the system will not boot. > > I cannot get to the CLI using Ctrl+Alt+ and any F key. Is there > another way? > > If not, then I will just order some new drives, take out the old ones, > install Ubuntu 24.04 to upgrade the OS, and then rsync all my data from the > old data drive to the new one. The old drives are SSDs from 2023 and my > data drive is almost full, so time for both a hardware and software upgrade. > > Regarding System76 support, it is interesting to note that they have > removed all links to support from their home page. Even after logging in. > Support used to be in the top menu bar and in the footer. Even searching > for the term "support" does not lead to the support page. To get to the > support page, you have to > 1. scroll to the bottom of the page to the footer > 2. click on Contact > 3. click on Support > > Their support and products used to be so good. I guess I need to look for > another Linux laptop vendor for my future purchases. > > Mark > > On Tue, Aug 19, 2025 at 12:36 AM Arun Khan <knu...@gmail.com> wrote: > >> >> >> On Mon, Aug 18, 2025 at 3:33 PM Mark Phillips via PLUG-discuss < >> plug-discuss@lists.phxlinux.org> wrote: >> >>> I am running Ubuntu 20.04 on my Oryx Pro laptop. I performed a normal >>> update/upgrade and after a reboot, a white screen appeared with a sad >>> monitor graphic and "Oh no, something went wrong!" message. >>> >> >> It could be that something is wrong with the Ubuntu Desktop Environment >> (GDM) but the underlying OS (CLI console) may still be >> accessible. Ctrl+Alt+F2 (or F3,F4,F5,F6) to switch to TTY command console. >> And then follow the steps in the following tutorial >> https://fostips.com/something-gone-wrong-login-screen-ubuntu/ >> Hopefully this will resolve the issue. >> >> >>> I have 2 drives, one for the OS and one for /home/mark in the machine >>> (sym link to OS drive). I created a writable Ubuntu 24.04 Live USB stick >>> and I can boot the machine and access both drives. What diagnostics should >>> I run to diagnose the problem? Especially to determine if I need a new OS >>> drive. >>> >> >>> Or, should I just install Ubuntu 24.04 on the OS drive? The downside is >>> the time needed installing all my apps and removing/reinstalling the >>> /home/mark drive (so I don't mess that up!). >>> >> >> If the above tutorial does *not* resolve the login issue, then a fresh >> install may be more expeditious to write a small script to install all your >> extra apps (packages). BTW, I >> It's good that you have your "HOME" on a different disk partition; you >> can tell the installer to mount "HOME" disk partition on /home (there's no >> extra work involved). >> >> >>> System76 tech support was next to worthless. Waited 6 days for "We are >>> very busy so just reinstall the OS". >>> >> Good to know about System76 support. >> >> Good luck. >> >> -- >> Arun Khan >> > --------------------------------------------------- > PLUG-discuss mailing list: PLUG-discuss@lists.phxlinux.org > To subscribe, unsubscribe, or to change your mail settings: > https://lists.phxlinux.org/mailman/listinfo/plug-discuss > -- A mouse trap, placed on top of your alarm clock, will prevent you from rolling over and going back to sleep after you hit the snooze button. Stephen
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