Michael -
As far as I know, there is no local affilliate of Red Hat in the Philippines. What they have is a distributor (Touch Solutions?) and several dealers. I don't know if the distributor is just a sales channel or do they provide RH support, as well. Since you're with RH SG, may I ask how is RH supported in Asia?
RH is supported via many means. Toll free calls to RH directly (answered in Brisbane), the web and via email as well as through a whole slew of partners[1]. We have also launched a Certified Service Provider[2] program this month and is being aggressively pushed in Asia.
Oracle Philippines on the other hand has been around for a couple of decades (maybe more) and have a local support group. Haven't tried them on Linux, but they're metal support for their RDBMS is ok (from the few times I have reported problems to them). I have four servers incoming with a month or two for an SAP project. It will definitely be running a Linux distro. Between RHEL and OEL, OEL has the advantage price-wise. One thing going for RH currently is that it is certified by SAP -- haven't heard such from Oracle for OEL though. As for support, it is still a toss-up for me.
Whatever it may be, you should go with what works for you and your organization. In the grand scheme of things, you have to be convinced about the value you are getting for the money you are paying. Regards. Harish [1]http://www.apac.redhat.com/partners/businesspartner/#PH [2]http://www.redhat.com/about/news/prarchive/2007/csp.html _________________________________________________ Philippine Linux Users' Group (PLUG) Mailing List [email protected] (#PLUG @ irc.free.net.ph) Read the Guidelines: http://linux.org.ph/lists Searchable Archives: http://archives.free.net.ph
