http://technology.inquirer.net/infotech/infotech/view_article.php?article_id=84032
FTA: .... "ePLDT, the information technology<http://technology.inquirer.net/infotech/infotech/view_article.php?article_id=84032#>unit of PLDT, is creating its own "call center in a box" solution targeted at would-be operators with as little as 10 seats. The appliance-based hardware combines an Oracle database (running on Linux) and call center solutions by niche vendor Genesys, according to Erville Magtubo, business development<http://technology.inquirer.net/infotech/infotech/view_article.php?article_id=84032#>head for iPlus, ePLDT's IT outsourcing unit." ......
_________________________________________________ Philippine Linux Users' Group (PLUG) Mailing List [email protected] (#PLUG @ irc.free.net.ph) Read the Guidelines: http://linux.org.ph/lists Searchable Archives: http://archives.free.net.ph
