The biggest issues I have ever experienced when dealing with Comcast is 
their unwillingness to provide you support when you inform them that 
your system is NOT directly connected to their cable modem (shame on 
anyone that does that).  For example if you tell them that you have a 
hardware based firewall and a wireless router downstream on their 
connection, they will refuse to provide you any support and you are left 
in the cold.

Tim

Denis Heidtmann wrote:
> I seem to recall comments here about people's experience with Comcast, not 
> all 
> of them good.  I am currently using Qwest dsl and dslnorthwest, and am very 
> pleased with the support from the isp. The only reason I am even considering 
> Comcast is cost.
>
> I would love to hear of your good/bad experiences.
>
> Thanks,
> -Denis
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>   
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