I tried to order an Inspiron mini 10 Ubuntu 9.1.0 mobilon 2.1 Dell laptop. The keyword is tried. The laptop came without an operating system. The laptop came without media. To make matters worse, sending the laptop to the shop to be diagnosed for hardware problems, it came back to me without an operating system and without media.
DELL tried really hard to push me into installing Ubuntu 8.04 telling me that 9.1.0 is not supported and that they can't send me media for it. I asked why I couldn't send the laptop back in to have the proper contractual version of Ubuntu installed. DELL still insisted that they cannot install that going even further suggesting that I could download the generic version and install it myself. Hello, I don't order a DELL laptop with Linux pre installed just to turn around and install Linux on it myself. DELL ran my mother around Elmer's barn for 5 hours and brought her to tears. Finally, I got tough and said basically, you have three options. Option 1, take the laptop back into the shop and install the contractual version of Linux on it. Option 2, send me media to install Ubuntu 9.1.0 (mobilon 2.1). Option 3, take the laptop back and refund the purchase price at your expense. I asked DELL if there is an official site I can download the copy of Linux that is supposed to be on the laptop from, they said that there isn't one. My concern is, generic Ubuntu will not be set up for this laptop specifically. I have the UPS label and the laptop packed to go back now, but I wonder if I can get the appropriate software if I shouldn't reconsider? For now, I'm trying to shop at the local computer store again for an Asus mini laptop. I'll have to do the fdisk install Linux number possibly, but at least I won't have to put up with DELL. Warning to anyone considering a DELL Inspiron Mini 10 with Ubuntu 9.1.0, DELL will not provide media for that version of Ubuntu and in all likelihood, DELL will not install that version. If you want to go around Elmer's barn for 5 hours with DELL, that is certainly up to you. I don't know if I'll ever buy another DELL computer. ---------------------------------------------------------------- This message was sent using IMP, the Internet Messaging Program. _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
