On Sat, Apr 2, 2011 at 9:20 AM, Rich Shepard <[email protected]> wrote:
>   What's worse, in my opinion, is that after 20 years of linux in the world
> (and many businesses running this OS), Dell does not have an inherent means
> of upgrading the BIOS unless the system is running Microsoft. Of course, HP
> had the same crappy customer support attitude on printer firmware upgrades.
> It's a shame that Microsoft can still bend these companies over as they do.

Cut 'em a little slack. <oh god, bad pun not intended, i swear>

Dell is miles ahead of most vendors by offering Linux firmware upgrade
tools at all, even if they're unsupported. I'd bet that it is
troublesome to get new platforms for BIOS flashing validated/approved,
as there's a high potential for bricking your customer's device. Not
to mention the variety of distros to track. I'm sure Slackware does
not make the cut when figuring out what OSs to pay attention to.
"Slack-what?" The margins that consumer laptops operate at demand that
they pay no attention to you.

HP has bootable CDs (and you can construct bootable USB images, with a
Windows tool, of course) that will update BIOS, BMC, storage
controllers, at least for the DL series. That's a reasonable approach
for a vendor, IMHO.

-- 
Dan Young
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