On Sun, 31 Aug 2014, Keith Lofstrom wrote: > I hope Dell is treating others better these days. Their shenanigans put > Airborne out of business.
Keith, My experience is much better, and based on having only the current Dell Latitude E5410. I thought there was a bad keyboard and Dell immediately shipped a new one and the repair tech was here the next day. Turned out it was only a piece of plastic that was bent up between a couple of keys. I still have the new keyboard. Last year I renewed by maintenance contract for the last two years of the 5-year support life. It is less expensive than a new computer. In 1990 I bought a Gateway portable. It was designed and built by Texas Instruments. Came with a 12 month warranty. In month 13 the internal power supplied failed. I paid for the replacement. Thirteen months later, that power supply failed, too. The Gateway tech told me it was a bad design by TI. I junked the computer, vowed to never buy another Gateway product, and haven't. So, each of us has different experiences with all vendors; it probably reflects when we had our experiences and the particular models involved. Rich _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
