On Fri, 9 Aug 2024, Ben Koenig wrote:

Note that you didn't mention if subsequent emails continued to fail - You
encountered a single failure, made a change, and noticed a difference. So
now you have no way to isolate the problem. You should have just asked
them to resend to the same address. We can't really troubleshoot based on
the information provided.

Ben,

She tried 2 or 3 times to send the message to my personal domain. The one
(identical in content) sent to my business domain arrived.

Regards,

Rich

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