As this article suggests, https://askubuntu.com/questions/1239025/after-upgrade-to-ubuntu-20-04-oh-no-something-went-wrong Get into a console login, and run the updates/upgrades again. I do not have any specific help since I have not seen that message myself.
On Mon, Aug 18, 2025 at 3:35 PM Mark Phillips <m...@phillipsmarketing.biz> wrote: > > I am running Ubuntu 20.04 on my Oryx Pro laptop. I performed a normal > update/upgrade and after a reboot, a white screen appeared with a sad > monitor graphic and "Oh no, something went wrong!" message. > > I have 2 drives, one for the OS and one for /home/mark in the machine (sym > link to OS drive). I created a writable Ubuntu 24.04 Live USB stick and I > can boot the machine and access both drives. What diagnostics should I run > to diagnose the problem? Especially to determine if I need a new OS drive. > > Or, should I just install Ubuntu 24.04 on the OS drive? The downside is the > time needed installing all my apps and removing/reinstalling the /home/mark > drive (so I don't mess that up!). > > System76 tech support was next to worthless. Waited 6 days for "We are very > busy so just reinstall the OS". > > Thanks!
