I've always had this problem when my WM or DE didn't update properly or update was buggy. Only resolution was switching WM or DE or waiting on big fix update.
On Mon, Aug 18, 2025, 15:35 Mark Phillips <m...@phillipsmarketing.biz> wrote: > I am running Ubuntu 20.04 on my Oryx Pro laptop. I performed a normal > update/upgrade and after a reboot, a white screen appeared with a sad > monitor graphic and "Oh no, something went wrong!" message. > > I have 2 drives, one for the OS and one for /home/mark in the machine (sym > link to OS drive). I created a writable Ubuntu 24.04 Live USB stick and I > can boot the machine and access both drives. What diagnostics should I run > to diagnose the problem? Especially to determine if I need a new OS drive. > > Or, should I just install Ubuntu 24.04 on the OS drive? The downside is the > time needed installing all my apps and removing/reinstalling the /home/mark > drive (so I don't mess that up!). > > System76 tech support was next to worthless. Waited 6 days for "We are very > busy so just reinstall the OS". > > Thanks! >