On 28 Jan 2002 02:08:46 +0800, Paolo Alexis Falcone wrote:

>I've been getting this problem when I reinstalled StarOffice 5.2 and/or
>OpenOffice build 641 on my home PC (Athlon, kernel 2.4.17-xfs, Debian Potato
>r5). Since last Friday, whenever I reboot the machine, the SO/OO install just
>gets wrecked when I try to run StarOffice or OpenOffice by the next session.
>Here's the error message in OpenOffice:
>
>       The application cannot be started.
>       The configuration service is not available.
>       Do you want to start the setup application to repair your installation?
>       [yes][no]
>
>In StarOffice it was kinda more descriptive (it reads the initialization script
>file instead of the normal, like OpenOffice...)
>
>       In the StarOffice 5.2 installation, the following file could not be found!
>       
>       /home/himiko/office52/user/sofficerc
>
>       StarOffice 5.2 requires this file to be executed correctly. With the aid
>      of the setup program it may be restored.
>
>       Click 'Repair' to let the setup program repair your 'StarOffice 5.2'
>      installation. Click 'Cancel' to terminate the installation now.
>       [Repair][Cancel]
>
>I believe this can be a mitigating factor: Power was tripped Friday at our
>place. When it did came back, my /home (XFS) developed a file hole in 
>.gnome-errors, which skyrocketed my harddisk consumption to 99% from 67%.
>Deleted the file using the XFS tools, but df didn't report filesize normally
>until I rebooted. Then this problem started appearing.
>
>I checked in StarOffice. the sofficerc file is still there. There should be no
>reason for this message to appear then. I tried the "repair" option, but
>unfortunately it doesn't repair anything at all.
>
>Did the same in OpenOffice (the repair thing). It doesn't repair.
>
>Running again the setup program as a normal user results in a segmentation fault
>in OpenOffice. Running the setup program again as a normal user in StarOffice
>5.2 can repair the installation, but the line "Initializing the StarOffice
>components for the first time after installation" still appears even after
>opening and closing StarOffice repeatedly.
>
>Invoking OpenOffice from an Xterm mentions:
>       
>       OpenOffice.org641/soffice: //HACK: No such file or directory.
>
>Even when I "touched" HACK in / and make it have perms 777 it still doesn't
>repair. The tool fired up but it quitted immediately w/o notification. I believe 
>it also segfaulted.
>
>Saw nothing in the logs as to what happened which caused this. tried importing
>user info from StarOffice to OpenOffice and vice versa, but it doesn't fix.
>
>I tried reinstalling StarOffice and OpenOffice already repeatedly since last
>Friday night, but it still doesn't work. Tried the network (-net or /net)
>install too (installed it in /usr/share, /usr is also a separate XFS partition),
>but it still doesn't work, as a reboot is all it takes to wreck my install, as
>well as the local install but this thing still happens.
>
>The problem manifested itself starting last Friday. I already had back then a
>working install of StarOffice 5.2 which I don't have too much of complaints...
>Removing the local setup files and the user52.rdb and .sversionrc then reinstall
>doesn't work also.
>
>Tried the arduous process of fsck and XFS repairs. No avail. Even mkfs then
>copy back again all the data for /home doesn't solve the problem.
>
>Any idea how to solve this? I'm still working on what the hell really happened, and 
>any suggestion would be extremely welcome on how will I isolate the problem's source. 
>This doesn't happen with the other programs - only with
>StarOffice and OpenOffice, so it's kinda weird what has really happened. I've
>been able to run them without any problems back then.

Found the root of the problem! It's with the /usr partition (which is formatted
XFS). It's somehow strange that the xfs_repair utility doesn't screech out a
warning or an error when it checked the partition. Converted the partition to
reiserfs and the problem doesn't appear anymore despite a reboot/poweroff when
I tested it.


Paolo Falcone

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