I abandoned WindowsXP a long time ago.
My brother, without a single geek chromosome, uses Windows 10.

His computer is emitting beeps at times other than POST.

I sent him what I thought would be useful links [including generic links for a Windows user to determine what BIOS their computer had].

In a follow-up phone call I discovered he was using Windows10.
I also discovered that we speak different "languages".

I suspect my underlying question is "How can a reasonably competent Linux user communicate with a mass market Windows user?"

Please:
  1. tell me "Where to go" ;/ <*LOL*>
  2. what research should I be doing?

*IOW* How can I do for my brother what many have done for me *??????*

TIA


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