On 5/21/19 5:46 AM, Rich Shepard wrote:
On Mon, 20 May 2019, Richard England wrote:

Does anyone have any suggestions for a data recovery service or individual that he can have investigate this? He's expecting to have to pay for it if
this affects your suggestion.

Richard,

Is he certain that the problem is a failed hard drive? If there's no rush
bringing the laptop (or bare drive) to the next month's clinic will give the
hardware gurus something to work on.

Regards,

Rich

Thanks for the reply, Rich.?? At this time I only have the information passed on to me regarding what he was told in Colombo. I can certainly suggest that he check in at the clinic, but since this is a probably a Windows laptop I wasn't certain if the that was appropriate.

~~R

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