On Tue, 21 May 2019, Richard England wrote:

At this time I only have the information passed on to me regarding what he
was told in Colombo. I can certainly suggest that he check in at the
clinic, but since this is a probably a Windows laptop I wasn't certain if
the that was appropriate.

'Twas just a thought. To test hardware it might boot from a linux live
distribution on a USB flash drive or optical disk, depending on what's
available on the laptop. And, the hard drive can be extracted and connected
to a linux box for non-destructive examination.

Regards,

Rich
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