RE: [plum] FW: plum errors

[Trefethen, Zachary J]

Hey Adam,   Thanks for your response!   Actually, you were not that specific the other day -- you said:   Please handle all support issues through our support page:   http://www.productivityenhancement.com/support/   Thanks.   So, I went to the page, searched the FAQs and the KnowledgeBase...didn’t find anything, then started the troubleshooter, and didn’t have time to go through the whole exercise...so I posted this message to the list in hopes that someone may have experienced the same...   I do appreciate the offer for help!  I will try to make some time to give you a call so we can discuss this further.   Plum seems like a great idea – if I can get it working I’d love to try it out.   Thanks,    -Josh   > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:plum- > [EMAIL PROTECTED] On Behalf Of Adam Churvis > Sent: Monday, February 14, 2005 11:47 AM > To: plum@mail.productivityenhancement.com > Subject: Re: [plum] FW: plum errors > > Zachary, > > I had asked you to submit this through the Troubleshooter on our support > page.  This is so we can track this incident and use any resolutions to > automate the process for future users who might have the same issues.  The > discussion list won't be able to help you with this because your IDE is > crashing, and we're the only people who can help you with that. > > Please go through the Troubleshooter as requested and then call us after > 1:30 PM today (770-446-8866) so we can walk through this issue with you in > person and in detail.  Your issue seems to be dovetailing with some other > issues. > > Respectfully, > > Adam Phillip Churvis > Member of Team Macromedia > http://www.ProductivityEnhancement.com > > Download Plum and other cool development tools, > and get advanced intensive Master-level training: > > * C# & ASP.NET for ColdFusion Developers > * ColdFusion MX Master Class > * Advanced Development with CFMX and SQL Server 2000 > > ----- Original Message ----- > From: "Trefethen, Zachary J" <[EMAIL PROTECTED]> > To: <plum@mail.productivityenhancement.com> > Sent: Monday, February 14, 2005 10:47 AM > Subject: [plum] FW: plum errors > > > > Hello everyone, > > > > > > > > This is my first post to this list, so forgive me if this has been > > covered.  I searched on the error messages I am getting and couldn't > > find anything. > > > > > > > > I can't get the plum IDE to work.  The program crashes when it connects > > to my access database during the initial project setup wizard. > > > > > > > > Not sure if this list will accept the screenshots pasted in below - so > > if you do not get them let me know and I will try to find alternate > > means of making them available. > > > > > > > > Thanks - any help is appreciated. > > > > > > > > -Josh > > > > > > > > -----Original Message----- > > From: Trefethen, Zachary J > > Sent: Friday, February 11, 2005 12:21 PM > > To: 'Adam Churvis' > > Subject: plum errors > > > > > > > > Hey Adam, > > > > > > > > Thought I'd try to set up a plum app and I am having some difficulty > > (see screenshots below). > > > > > > > > > > > > > > > > The IDE is then crashing entirely. > > > > > > > > I am running winxp sp1 if that helps at all. > > > > > > > > -Josh > > > > > > > ********************************************************************** > You can subscribe to and unsubscribe from lists, and you can change > your subscriptions between normal and digest modes here: > > http://www.productivityenhancement.com/support/DiscussionListsForm.cfm > **********************************************************************