After four Earthlink Support e-mails which didn't help, I used their live chat option. The guru gave me Name Server Addresses to add into my TCP/IP control panel. (I was set up to use PPP.) The addresses given to me were totally different from the ones the Earthlink Wizard had configured.
Anyway, I restart the 'puter and dial up, make the connection (as usual) and ... no fix. Explorer won't browse, iCab won't browse, Netscape won't browse.
The guru gives me a link to a FreePPP dialer which I install and configure. I dial up using FreePPP, make the connection and ... no fix. Explorer won't browse, iCab won't browse, Netscape won't browse.
Just because I'm curious, how did you manage to use a live chat option if you didn't have an IP address? Most of those things require some sort of TCP/IP connectivity (though there are still some bulletin boards and terminals out there - that option seems unlikely to me)... It seems to me that if you could get into a chat, you should have been able to browse the web...
Or do you mean "live chat" in the sense that you are chatting with a LIVE person on the phone? ;-)
Peace, Drew
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