Jim wrote: > > I sent them an e-mail and they immediately came back and said they'd RMA it > for me. No questions asked, except for my name, address, product, etc. > > The only thing that bothered me was that I paid for 2nd day air to get it > delivered quickly and then it didn't work. That means, for me, that I > wasted that money. > > After bringing it up with Sonnett they volunteered to pay for my shipment to > them. They seem pretty reasonable. I would still like to see if I can get > the company I paid the initial shipping fees to to have them reimburse it. > I'll give them the exchange with Sonnett to see if that influences their > decision. For me, it is just a matter of not having received a working > product in the manner for which I paid. > > -Jim >
********* Just hope it's not "MAC MALL". If so, don't waste your time. "Screw you to the Wall, MacMall" will never defecate on me again. Their catalog goes straight to the waste basket (for the last 10 years). RHB -- Power Computing is sponsored by <http://lowendmac.com/> and... 123Inkjets.com <http://lowendmac.com/ad/123inkjets.html> Support Low End Mac <http://lowendmac.com/lists/support.html> Power Computing list info: <http://lowendmac.com/power/list.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> List archive: <http://www.mail-archive.com/powercomputing%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
