What we do:

Go into WebMail (hope you can)
move the problem message to drafts
open PowerMail.
send and receive (should be OK)
quit PowerMail
move message back to inbox
open PowerMail and it should download OK.

We have this problem at least once every 3 months.

Justin



On May 23, 2006, at 3:17 PM, Mikael Byström wrote:

>
> I have a 3.9MB attachment with an important file for my son, that I  
> sent
> myself. The connection hung after 891KB (up to that point it was  
> moving
> really fast) so I restarted it. PowerMail first connected on me
> selecting the popup menu for "get now" and found nothing. After  
> this it
> connects, checks for new messages and disconnects, but I can't choose
> anymore to get the rest of the message during the next connection.  
> What
> happened to my attachment?
>
> Server status is empty, but so are all the messages of my inbox.  
> Hmmmm.
>
> Considering that PowerMail keeps re-downloading messages if the
> connection is broken, this behaviour I get is non-consistent. Did PM
> actually tell my server to delete the message even as it hasn't been
> downloaded?
>
> This is the area that will soon make abandon PowerMail, unless  
> something
> is done. Fetching messages and attachment is at the core of an email
> application and if I can't have that, I'm gone baby. I can live with
> other small errors, but not this area. The silence of CTM even as I
> volunteered to bug-test similar problems earlier, is not encouraging
> either. I think it's time for a new business model for PowerMail  
> because
> the current one doesn't seem to work.
>
> PM 5.2.3 Swedish | OS X 10.4.5 | Powerbook G4/400Mhz | 1GB RAM |  
> 30GB HD
>
>
>





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