Thank you, Karel. CTM also read my message and responded, so they're checking it out and will get me the key. I understand what you're saying, and now realize that I was only trying to reach them through 4.2.1. I appreciate your response!
On Fri, 3 Feb 2006 14:04:10 +0100 "Karel Gillissen" <[EMAIL PROTECTED]> wrote: >First create a new user-environment with 5.2.2, letting your 4.2.1 >database untouched. >Set up your account with the option not to delete the messages from your >mailserver. >Download the CTM message with the key or get in touch with CTM through 5.2.2. > >After you retrieved your key successfully, you can register 5.2.2 with >this key, switch your user-environment to your old 4.2.1 database and >retrieve all your messages which are left on the server. > >Karel > > >Op vrijdag, 3 februari 2006 schreef Shell Olson: > >>I have paid for PowerMail 5.2.2; ctmdev charged my credit card on 2 January. >> I have downloaded 5.2.2, but cannot use it with my e-mail, which has more >>than 200 messages in various folders, which I want to keep. >>Because my previous version is 4.2.1, PowerMail help refuses my message. >>I tried sending a message to support@ and it was refused, too. >>Can anyone help me know how to get ctmdev to send my my PM Key so I can >start >>using 5.2.2? Now that it is on my computer, I can't access my >>addresses, etc. >> I'm stuck. >>Many thanks to anyone who can help!!!! >> > > >

