On 8/16/2004 at 11:01 AM, Tim Lapin wrote: >>For at least one of our users, the date sent field when printing emails >>shows the date printed. This seems to be a new problem for her -- she >>showed me an older printout which correctly shows different dates in the >>Printed By and Date Sent fields. I've scanned through the prefs and >>cannot find any setting for this -- nor can I imagine anybody would ever >>want such a setting. Any idea how to fix this, how it came about, &c? >>
>Mine prints out fine. I can't imagine how her situation could come to pass. > >Dumb question #1: Are you sure that she isn't printing emails from that >day? Did anyone try to print an older email just to be sure? > >Not so dumb question #1: What version of Powermail and operating >system is she using? Perhaps there is an interaction there. > >Not so dumb question #2: Have you tried updating the printer driver? >Since moving to OS X a couple of years ago, I have seen some very strange >printing behavior from various printers. In fact, I still come up >against examples of non-compliance with printing. Yeah, I double-checked that she was printing out a message received from an earlier date. The time shows up in that field, too, anyway -- and it matches to the minute the timestamp next to the Printed By field, so it's not just the date, but the time as well. These seem to be message-specific. A message she received on 2/23/2004 shows the Date Sent correctly when printed today; it's only messages she's gotten in the last week or so which give the wrong date. Even more perplexing, I think.... Running PM v4.21 with OS 9.22; haven't changed the driver, but as she's not running OS X, doesn't seem relevant to your similar situation -- I can't imagine the driver would have anything to do with how PM drops a datestamp into the message, in any event. Thanks for your thoughts, z
