On Monday, August 16, 2004, Tim Lapin sent forth:
>On Monday, August 16, 2004, Zeph Bender sent forth:
>
>>Greets -
>>
>>For at least one of our users, the date sent field when printing emails
>>shows the date printed. This seems to be a new problem for her -- she
>>showed me an older printout which correctly shows different dates in the
>>Printed By and Date Sent fields. I've scanned through the prefs and
>>cannot find any setting for this -- nor can I imagine anybody would ever
>>want such a setting. Any idea how to fix this, how it came about, &c?
>>
>>Thanks much,
>>z
>>
>>
>Mine prints out fine. I can't imagine how her situation could come to pass.
>
>Dumb question #1: Are you sure that she isn't printing emails from that
>day? Did anyone try to print an older email just to be sure?
>
>Not so dumb question #1: What version of Powermail and operating
>system is she using? Perhaps there is an interaction there.
>
>Not so dumb question #2: Have you tried updating the printer driver?
>Since moving to OS X a couple of years ago, I have seen some very strange
>printing behavior from various printers. In fact, I still come up
>against examples of non-compliance with printing.
>
Additional dumb question (#2):
What "Printed By" field? I don't get this and I suspect it has a lot
to do with the printer driver and OS in question. Under OS X and PM
5.0.1, my HP 990cse does not allow for such a header. Nor can I seem to
adjust headers or footers or have a banner page.
Anyway, I hope you solve your problem.
--
Tim Lapin
[EMAIL PROTECTED]
G4/AGP/400 OS 10.3.5 PowerMail 5.0.1 384 MB RAM 40+10 GB HDs
