>On 21/06/2004 at 12:11 PM I saw PowerMail Engineering type:
>
>>Christian Roth wrote:
>>
>>>>it would be a TREMENDOUS feature if the options within a filter
>>>>could be individually grouped in a boolean fashion
>>>
>>>And for a IMO nice graphical interface solution to complex boolean
>>>expressions, see ChronoSync's Rules tab, Intermediate mode:
>>
>>Using both AND and OR operators in a filter would be way to difficult to
>>configure for most users. A lot of users already have difficulties to
>>order their filters and use the "stop" checkbox correctly, so a complex
>>interface like this one just out of question.
>>
>
>Perhaps a preference [off by default] that would allow for 'advanced'
>filtering? Just a thought.
>
>Kename

I've stayed out of this thread, but I will toss this in. I work for a
company that has thousands of people coming to it's support site. I have
been actively involved in the knowledge management end of things for over
4 years. Our surveys and data continue to show that a majority of people
(over 96 percent) use one or two words when searching for information.
One of the more frustrating things for people like myself is how do you
design for this. Yes, adding boolean operators is great for 3-4% off the
users, but that doesn't address the majority of users. We added an
advanced search for boolean searches. You know what we got? 96% of the
people using one or two words! People used it because it was "advanced".
Ultimately we gained nothing from it. We could add regular expressions,
but then less than 1% of the people would get those, so we would end up
putting in a lot of work for very few people. While those small groups of
people appreciate it, it just doesn't make good business sense to do so.

Wayne

-- 
sans la Musique la Vie serait une Erreur
Without music, life would be a serious mistake.
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