Wayne wrote:
>I doubt that a ton of effort is going to be spent on this issue
>because most of us don't really use that feature often and I, and I'm
>sure others, would rather see CTM Dev spend their time improving or
>fixing other issues rather than HTML email. 

That is a valid point. CTM should definitely work on the issues of
greatest concern to its user base. I am curious how many other PM users
find the HTML printing problems more than just a minor annoyance. 

I waste paper and ink with blank printouts, or printouts with more pages
than needed. (Yes, I re-use the pages printed with only a header.)
Sometimes I find (for example) directions I had printed not ready as I
am going out the door.

I can learn to live with the problem, but I am not happy. It would be OK
to get an error notice or warning which says I have to go to my web
browser to print HTML mail. Then at least I'd get what I expect.


Also, I do not think it makes CTM look professional to have such an
obvious bug. It certainly prevents me from recommending PowerMail to
others, even if I keep using it. The problem is too quirky for new users
to have to deal with.


- Winston



>>do you think users would accept this behavior from any other
>>mainstream Mac program without complaining? What if Word could not print
>>RTF files correctly, since they are not Word format files? 
>
>Of course you picked the wrong file format for the wrong product. ;-)
>
>RTF is of course a MS creation and was one of the original Word formats
>(and still is). 
>
>However, I understand your point. I guess because I've lived with the
>limitation for so long and because I tend to view the few HTML email I
>want in a web browser, I don't consider this a huge issue. I agree it's
>an issue, but not the four-alarm type. 
>
>In all fairness, if you're receiving a lot of HTML and RTF mail, you
>really shouldn't use PowerMail. It's an awesome email program, but it's
>really designed for text. All the HTML efforts have been limited because
>that's not what it was designed to be. 
>
>You really have two options at this point. Either use the workaround of
>viewing and printing in a web browser, or switch to another email
>client. I doubt that a ton of effort is going to be spent on this issue
>because most of us don't really use that feature often and I, and I'm
>sure others, would rather see CTM Dev spend their time improving or
>fixing other issues rather than HTML email. 
>
>Wayne
>
>



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