Following are several questions that have come up around authenticating callers. Please provide feedback on any/all that you can. Your sharing of knowledge is appreciated. 1) How do health plans currently authenticate callers? 2) How will HIPAA change/impact your current process? 3) How do you authenticate subscribers versus covered members? 4) What direction are Health Plans moving toward in developing authentication process for HIPAA compliance?
Noelle Polson Blue Cross Blue Shield of Florida HIPAA-AS Corporate Integration Building DC6-4 4800 Deerwood Campus Parkway Jacksonville, FL 32246 Phone (904) 905 - 0052 / Fax (904) 997-5399 Email [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Click on link to visit us on the BCBSFL Intranet <http://hipaa.bcbsfl.com > This E-Mail and any files transmitted with it may be confidential and > intended solely for the use of the individual or entity to whom they are > addressed. This communication may contain material that is privileged, > attorney work product, or protected from disclosure under applicable law. > If you have received this message in error, or are NOT THE NAMED > RECIPIENT(S), please (1) be advised that any use, dissemination, > forwarding, printing, or copying of this E-MAIL IS STRICTLY PROHIBITED; > and (2) immediately delete this E-MAIL message from your computer and > notify me be telephone at (904) 905-0052. THANK YOU > > Blue Cross Blue Shield of Florida, Inc., and its subsidiary and affiliate companies are not responsible for errors or omissions in this e-mail message. Any personal comments made in this e-mail do not reflect the views of Blue Cross Blue Shield of Florida, Inc. ********************************************************************** To be removed from this list, go to: http://snip.wedi.org/unsubscribe.cfm?list=privacy and enter your email address.
