Re: Hi All, and putting detailed info on EOBs

[DAWNHO]

Speaking from the Provider standpoint, physician practices are not at all pleased with the lack of depth of information on EOBs.  Major consultants are advising doctor's offices to request that patients share the EOBs that they receive so that the doctor's office can make heads or tails out of what the insurer is paying.  When a physician has to resort to that level to find out what they are being paid for,  that reflects pretty poorly on the insurer in both the patient's and the physician's eyes. 

It only makes good business sense to provide accurate, detailed information on payments on EOBS, no matter to whom they are mailed.  The staff resource savings on answering questions alone would pay the additional cost, not to mention the increased ease of doing business.

I'd be happy to talk to anyone on or off line about this issue....it is HUGE from a physician practice standpoint.

Dawn Holcombe
Executive Director
Oncology Network of CT, LLC
435 Buckland Road - Rosewood Building
South Windsor, CT 06074

860-644-7282
860-644-7475 fax
860-305-4510 cell
[EMAIL PROTECTED]
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