William,

I know that will not get you a working 2100 but, demand your money back. The
printer is obviously not fit for purpose. If the dealer refuses go straight
to the Small Claims court. 

Regards

Paul
-----Original Message-----
From: William Davies [mailto:[EMAIL PROTECTED]
Sent: 12 July 2003 18:58
To: ProDig List
Subject: [PRODIG] Help needed from 2100/2200 owners


I'd really appreciate it if any owners of 2100/200 printers could 
contact me off-list and tell me roughly how many prints they get before 
they need to clean the nozzles, or how frequently they need to clean 
them. For example, 60 to 100 A3 prints between cleaning cycles, or 
perhaps needing to clean every 6 months...

Sadly the on-going saga of my defective 2100 is, well, ongoing. 3 days 
after getting it back for the 4th time and it has failed again, after 
just 15 A3s. Worse still I need to make 3 match prints for a client by 
Tuesday AM. Oh, and its a Bank Holiday here on Monday so I can't even 
nip out and buy the i9000 I keep saying I'm going to get.

I need some facts from other users to throw at the repair shop, whose 
best advice so far is 'if 2 or 3 cleaning cycles don't fix the problem, 
switch it off for a few hours before trying it again'. Great. I've done 
that twice today and now I'm running out of hours....Hopefully it will 
respond to being left overnight.

Thanks for your time,
William Davies

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