Shangara Singh wrote:
That's an interesting take on the concept of customer service. Wouldn't it be better to chalk up the time to insuring that there may be some repeat business from this women by not shoving her lack of competence down her throat, jeopardizing her job, and generally alienating the entire office she works in?I hope you charged her for the prints you made and the time you wasted as a result of her incompetence. I would bill her! All she can do is refuse to pay you. I would then take it to her superior and make him/her pay out of her fat salary.
The previous comment - the customer is always right - seems more appropriate.
You havin' a bad day or what Shangara?
-- Jeff Smith
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