It was 22/10/03 10:16 pm, when Jeff Smith wrote:
>> I hope you charged her for the prints you made and the time you wasted as a
>> result of her incompetence. I would bill her! All she can do is refuse to
>> pay you. I would then take it to her superior and make him/her pay out of
>> her fat salary.
>>
> That's an interesting take on the concept of customer service. Wouldn't
> it be better to chalk up the time to insuring that there may be some
> repeat business from this women by not shoving her lack of competence
> down her throat, jeopardizing her job, and generally alienating the
> entire office she works in?
> You havin' a bad day or what Shangara?
Hi Jeff
I didn't think for a moment Bob would follow the above advice ( I actually
posted some good advice privately to him as the topic didn't seem very
digital to me but seeing as the thread is allowed...). I was just trying to
side with a fellow member against someone who doesn't want to swallow humble
pie. IAC, you can't invoice retrospectively. I've tried adding interest to
outstanding invoices and it doesn't work! <g>
Being wrong and admitting it and eating humble pie is one thing, being wrong
and blaming your tools is unforgivable! <g>
--/ Shangara Singh.
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