on 26/2/04 11:54 AM, Graeme Bulcraig wrote: > >> Oh, dear.. are they seriously unreliable? > > Some people have very good experiences and some don't. My experiences > are > based on the Precision 2 and 3, so I am unable to comment about the more > recent models. Maybe someone on this list would care to give an opinion > about the reliability, performance and accuracy of the new models from > Imacon. And just as important....how they found customer service when > things > didn't go according to plan. > I have a 646 which I love but find myself using less and less as most of my capture is digital these days. To answer your query... I did encounter a 'noise' problem with it fortunately just inside its one year warranty period. The customer service from The Studio Workshop was fantastic. When they couldnt fix it on site by replacing the sensor they immediately supplied me with a replacement 848 and sent it back to Denmark were it was promptly dealt with and returned to me working perfectly again within 2 weeks. So top marks (although I never did find out what was wrong with it!)
Credit where its due, as they say, Tim Platt PS having now tried both, I prefer the design of the 646. The 848 has an annoying design glitch with the light table... and I'm darned if I can distinguish the quality of the scans. Both are as good as you could get anywhere. =============================================================== GO TO http://www.prodig.org for ~ GUIDELINES ~ un/SUBSCRIBING ~ ITEMS for SALE
