Oh, dear.. are they seriously unreliable?
I've had a Precision II since the summer of 97 I think, It's never had the slightest hardware problem. Software glitches (very few) were always solved with excellent support from Imacon. Works like a charm. I agree that reflective scanning on these things is a bit awkward (though the quality is good). With good flatbed scanners priced so low I'd opt for a separate scanner to handle the scanning of prints. Purchasing an Imacon scanner was one of the better business decisions I've made. Paid for itself many times over very quickly.
Bob Smith
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