At 11:40 PM 8/13/06, you wrote:

On Aug 13, 2006, at 8:14 PM, Ken Dibble wrote:

What's wrong is periodically pulling the rug out from under
customers to force them to "upgrade".

My point was that the naive customer would just go along in order to
get the "latest/greatest" because for so long, upgrades *did* get you
some cool new features. NVJ features are there just to entice you to
upgrade, not provide you with anything actually useful. The mature
customer actually evaluates a new product, instead of blindly upgrading.



Do they? Aren't there huge corporations out there that buy truckloads of the latest and greatest every two or three years simply so they can "keep abreast", whether the stuff they're replacing still works or not? Are they not "mature"? Whether they are or not, they are what's driving the market, and that's why the market can afford to ignore those of us who are more discriminating.



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