It is legal but might not be how you want to proceed. I'd make sure that the 
software was not at fault. That it works on the rest of the workstations might 
be a giveaway. 

Michael Oke, II
661-349-6221

Contents of this and all messages are intended for their designated recipient. 

On Jun 13, 2012, at 2:08 PM, Michael Madigan <[email protected]> wrote:

> I have a client who has a labor-intensive computer business.  We create 
> reports every night to measure the performance of every person in the office. 
>  Every night my program counts the number of notes left on a case and the 
> number of status changes.   
> 
> Most people work from 30-50 accounts per day.    Yesterday one person worked 
> 2 accounts the whole day.  All the others had normal reports for yesterday, 
> so I don't think it's an error on my part.  
> 
> I am paranoid that If I have a bug in my software and I don't catch it, then 
> someone will be fired unfairly.   
> 
> I am thinking about adding key loggers to all the systems and then placing 
> warning stickers on each computer that says, "Warning all computer activity 
> is monitored".  
> 
> This way we can actually tell whether my program is accurately portraying her 
> inactivity.   
> 
> Has anybody done this already, and if so, what are the legalities of doing it.
> 
> 
> Mike 
> 
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