Carol,
I bet it is a HP Printer and the drivers are probably the standard Windows 
default printer, in which case delete and re-install with HP drivers.

Dave

-----Original Message-----
From: profox-boun...@leafe.com [mailto:profox-boun...@leafe.com] On Behalf Of 
carol
Sent: 10 July 2012 17:00
To: 'ProFox Email List'
Subject: report problem

 I write specifications, do testing and handle tech support for several VFP
9 applications.  My programmer is on vacation and I have an irrate user who 
can't print 1 report to 1 printer although other users can print the same 
report.  The application is on a network and she's so angry I thought I'd ask 
for suggestions about what I might try.  I can't change the report or 
application.  I updated the user's software yesterday but so what?  The error 
message she gets is Error Loading Printer Driver.  Method: Control 
App._PrintDialogue. and she can print to the printer from other applications, 
even other reports from this application.  The report previews okay and at this 
point should display a screen with Windows printer options.
I think I'm stuck until my programmer returns and don't know what he can do 
anyway.  Any thoughts other than next take my vacation the same week as my 
programmer?

Carol Gunsalus
Victor, NY

"First, do no harm!"



[excessive quoting removed by server]

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