Carol, I bet it is a HP Printer and the drivers are probably the standard Windows default printer, in which case delete and re-install with HP drivers.
Dave -----Original Message----- From: profox-boun...@leafe.com [mailto:profox-boun...@leafe.com] On Behalf Of carol Sent: 10 July 2012 17:00 To: 'ProFox Email List' Subject: report problem I write specifications, do testing and handle tech support for several VFP 9 applications. My programmer is on vacation and I have an irrate user who can't print 1 report to 1 printer although other users can print the same report. The application is on a network and she's so angry I thought I'd ask for suggestions about what I might try. I can't change the report or application. I updated the user's software yesterday but so what? The error message she gets is Error Loading Printer Driver. Method: Control App._PrintDialogue. and she can print to the printer from other applications, even other reports from this application. The report previews okay and at this point should display a screen with Windows printer options. I think I'm stuck until my programmer returns and don't know what he can do anyway. Any thoughts other than next take my vacation the same week as my programmer? Carol Gunsalus Victor, NY "First, do no harm!" [excessive quoting removed by server] _______________________________________________ Post Messages to: ProFox@leafe.com Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/bd031ecabf2b60499200aab3dbb4a999f122e...@ex-a-fpl.fpl.LOCAL ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.