More recently I bought a US Robotics USB NAS adapter. I had a problem
with and decided to make sure I had the latest firmware. I found the
product support page which offered downloads of manuals etc but no mention
anywhere of firmware. No phone number to call and no e-mail address but
an online means of sending a message requesting help. I sent a message
asking from where I could download a firmware update. I got an automated
response saying I would get a reply within 1 business day. Sure enough I
got a reply which referred me to the product support page I had already
visited.
US Robotics 0/10
Welcome to the Sirius Cybernetics Corporation.
http://www.sput.nl/~rob/sirius.html
Ken Dibble
www.stic-cil.org
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