> In head-to-head comparisons in my experience, Eudora ("real" Eudora, not
> Eudora graphics grafted onto Thunderbird) still performs faster, handles
> very large mailboxes better, and is easier to understand for low-skilled
> users, than any other email client I've seen--up until Windows 7, which,
> for unexplained reasons in about 5% of identical installations on
> identical hardware, suddenly attacks it and makes it impossible to use by
> non-administrative users. So that ship has sailed, and, as so often
> happens in the computer industry, "progress" has left me with no choice
> but to accept an inferior product.


Ken -- so you settled on using Thunderbird after all?

I haven't looked at Windows Live Mail yet, and due diligence will require me to do so, though I really do not want to further deepen our dependence on MS.

People for the most part don't complain specifically that the Thunderbird interface is too complicated--but I get a lot more service calls from a smaller Thunderbird user base (How do I change this? Why doesn't that work reliably? Why did it freeze up?) than I do from a larger number of Eudora users. So it's a bigger drag on my time.

Ken Dibble
www.stic-cil.org


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