I have several users accessing an application on a server. Two users
that are using laptops lose connection after 10 or 15 minutes of idle
time. They say they have to "completely get out of it and start over"
each time. I am going over there to see what they are talking about,
but this does not happen on desktops. The user is convinced that it is
my application because he believes there is no difference between a
laptop and a desktop. What I believe is happening is that the laptop is
dropping the connection to the network. So while they are in the
application the laptop disconnects from the LAN for some reason and they
are dead in the water. Any ideas where I should start looking? HD
going to sleep? Anything like that?
TIA
--
Jeff
---------------
Jeff Johnson
[email protected]
(623) 582-0323
www.san-dc.com
www.arelationshipmanager.com
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