Hi: Something similar happened to me with a report that had a preview before printing which didn't print in one particular machine. The preview opened and quickly closed by itself while it worked fine in all other computer in this particular site.
The problem was a program called PC PItstop which the user added the option of Supershield, a memory resident program that, according to the company statements "access program and files in real time for potentially unsafe operations". Well it thought the report was unsafe apparently, remove it and the problem went away. Maybe some program like this or an antivirus is running that is blocking the print job. Regards, AiR Aida I. Rivera-Benítez, MSMIS AiR Information Systems, Inc. San Juan, Puerto Rico -----Original Message----- From: ProFox [mailto:[email protected]] On Behalf Of Frank Cazabon Sent: Friday, April 25, 2014 3:19 PM To: [email protected] Subject: Re: Print Job Disappears On 25/04/2014 03:06 PM, Mike Copeland wrote: > ...that the printer drivers were updated and now have a problem. > OK, I can't see how that happened so for now I'll rule it out as a possibility. > If these are Dymo label printers, I'm pretty sure they image the print > job on the PC, in the PC's memory, then stream the resulting bit-map > to the printer's print head through the USB connection as a serial > stream of on-off bits. In other words, the actual label printer has > little or no intelligence. That also means that the print job size can > be pretty large on the PC in the spool depending on the label's > content (logos, barcodes, text.) > > So, multiple systems with identical problems that have not been > updated in any way...I would suspect the Windows Print Spooler service > and the uninstall/reinstall to reinitialize the print spool. > I'll try out the uninstall/reinstall next week. > Have you tried setting the printer driver to print direct to the > printer without spooling the data stream? It will likely cause the > computer to become sluggish while printing (since it will be feeding > the printer "up front") and it might cause the print job to not print > 100%, but it would be worth a try to see if bypassing the spooling on > the workstation resolves the problem. > I will check that too. The job is really small: a bar code, a name and a couple short lines of text to print on an address label. -- Frank. Frank Cazabon _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
