https://www.cio.com.au/article/320110/5_open_source_help_desk_apps_watch/ has a few.
On Thu, Sep 20, 2018 at 3:49 PM <[email protected]> wrote: > VFP9SP2, Network Solutions web email account > > We've got a clunky manual process here at the Corporate gig whereby we > have an Excel file we track customer interactions, and several of those > interactions come from incoming email. Boss wants solution that > auto-creates tickets based on incoming emails to that web mail account. > Currently, it's just manual adding into Excel by help desk staff. > > Anyone ever do that? > > (I personally use ZenDesk for my MBSS clients, and I love it, but not > sure if that's an option here at the Corporate gig or not. Probably not > since it's not a budgeted expense--although it's dirt cheap imo!!!) > > tia, > --Mike > [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/cajidmykh3dttr6vhlzsb+yeaoqxsgaof_jlugvqtmwnczdi...@mail.gmail.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
