Guess I've been lucky to with the Dells. Have been recommending them to clients for the past ten years or so. No real problems and for me, Dell service has always been first rate.
Really appreciate to (I even wrote a letter to Dell) that they have not out sourced their server support overseas. Can't tell you what a absolute pleasure it was to place my last service call with them. Had a drive go out in a RAID array. Spent a total of 15 minutes on the phone, start to finish (including getting the drive ordered). Contrast that to a support call with a Microsoft tech on a LPD print problem, in which everything was repeated back to me word for word. The tech also assured me that we had to repeat every diagnostic I had already done (with the Dell call, the tech listened to what I had done already). Net result *four and a half hours* latter; "yes your right, it is a windows bug" I have always had a positive experience with Dell. With the few failures that I've had, tech support has always been first rate and the problem has always been handled quickly and efficiently. Jim. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mrgmhale Sent: Friday, March 30, 2007 1:55 PM To: [EMAIL PROTECTED] Subject: RE: [NF] CompUSA closing a ton of stores I go to CompUSA for most local purchases, when I must, and usually when they have a killer promotion. But, I purchase on-line as much as I can (buy.com & tigerdirect.com usually). I will likely not be building any of my own PCs and Servers any longer, other than replacing a MB and internals on a nice system I built 4 years ago, and the MB capacitors went "pop" the other month. I have a client who had a terrific run with Dell machines. I ended up getting one of their Servers (420), then another, then another. For Lynda I got a Dell workstation instead of building a faster replacement for her. So far, after 3 years of buying Dells, I am pretty impressed (no flame mail, please <g>). But it seems Dell runs hot & cold with many folks. Maybe I have just gotten lucky thus far. Gil > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Michael Madigan > Sent: Friday, March 30, 2007 1:27 PM > To: [EMAIL PROTECTED] > Subject: Re: [NF] CompUSA closing a ton of stores > > > 1. I had a really bad experience when I went into one > with a client to replace a computer that had died. > The kid wouldn't let us buy it without an extended > warranty. He kept it up and kept it up. I left there > really angry. > > 2. They pretty much had anything you needed though, > so in a pinch when mail order wouldn't do, you could > go in and pick up something quick. > > 3. Add them to the list of computer and electronic > stores that go out-of-business. They'll be someone > else to try and fail. You can't run a brick and > mortar store with tiny markups. > > > Silo > Crazy Eddie > The Whiz > CompUSA > CompuAdd > Computercity > Egghead > Gateway Computer Stores > > > Who am I missing? > > > --- Jack Skelley <[EMAIL PROTECTED]> wrote: > > > David: > > Good riddance (IMO)! > > Corporate wise they were a PIA to do business with. > > I can't count the number of lousy experiences I have > > had with them > > on both a corporate and personal level. Plus their > > prices were always out of sync with everyone else. > > With all the negative experiences I have had with > > them I have not been in one of their stores in years > > and every time > > one of their corporate sales folks call I tell them > > *Please don't call me anymore* as politely as I can. > > Regards, > > > > Jack Skelley > > > > > > David Crooks wrote: > > > Has anyone seen how many stores CompUSA is > > closing? > > > > > http://www.compusa.com/locations/closing_stores.asp > > > > > > David L. Crooks > > > > > > > > > [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
