Michael: I do a lot small apps for mom & pops and small businesses, too. I have them look over the software, I show them how to use it and after a couple of days I ask them for feedback.
I also tell the small guys and it is written in my contract that the accuracy of the software is the customer responsibility. If they don't test the software and tell me about something that doesn't work right; I can't be held responsible. Others may disagree with this, but it has worked great for me. Jeff Jeff Johnson [EMAIL PROTECTED] SanDC, Inc. 623-582-0323 Fax 623-869-0675 MB Software Solutions wrote: > Jeff Johnson wrote: >> Michael: I have done this on everything since day 1. Well maybe I got >> in trouble a couple of times and started it somewhere early on. I don't >> have them sign anything because nowadays I have been working with my >> core customers for over 15 years. What I do is get the bulk of the >> application working and distribute it. I have the customer put it >> through it's paces and ask them if it is what they expected and does it >> meet their needs. If they say yes, I bill them and move on to the next >> phase. I do this with hourly and bid. When I add a feature or a >> report, I handle it the same way. >> >> > > The big difference between your scenario and mine is that I'm not > working with long-time customers but in fact NEW customers, and those > folks may be of the mindset "why do I have to test this...isn't that > your job?" I certainly run my own testing, but many times, especially > in a scenario where I'm a very small company (1!), the end-user may do > something that I didn't consider. You know the kind of customer I'm > talking about--the ones who want the off-the-shelf product that is > flawless....and we all know that with custom written software, that > "flawless" idea is simply not realistic. > _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
