With the Windows Fanbois in full alert mode (and for good reason!),
I thought I'd post something positive about Apple for a change.
I got one of the original Intel MacBooks back in August '06. It has
been my main machine ever since.
Last month when I flew to San Antonio, I thought I'd take advantage
of the free Wifi in the Rochester airport to check my email before
getting on the plane. The battery was fully charged, but after about
5 minutes the computer just shut down. No warning, no sleep - just
dead. It was as if it were a desktop machine and someone pulled the
plug. I tried several times to get it to restart, but it would only
go a little bit into the boot process and then die again. (note: so
glad that it uses a journaling FS!).
When I got to the hotel I plugged it in, and the battery monitor
showed 95% charged. I tried a couple of more times to run on battery
power, but it always did the same thing.
Today I brought it in to the local Apple retail store and showed the
tech there. After checking out a bunch of stuff, he agreed that the
battery was defective; even if it had lost capacity, it should notify
the OS so that it can go to sleep gracefully. So even though the
laptop is out of warranty and the first problem didn't happen until
after it was out of warranty, and even though batteries are not
covered under the AppleCare extended warranty, he replaced the
battery with a brand-new one. No charge! That's a $99 item for free!
Apple sure can be corporate bastards at times, but at least they did
the right thing today by me.
-- Ed Leafe
-- http://leafe.com
-- http://dabodev.com
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