Very cool of them. They have at least 2 fans for that positive action. You, and me.
Gil > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Ed Leafe > Sent: Thursday, December 13, 2007 11:01 AM > To: [EMAIL PROTECTED] > Subject: [NF] Great service > > > With the Windows Fanbois in full alert mode (and for good > reason!), > I thought I'd post something positive about Apple for a change. > > I got one of the original Intel MacBooks back in August > '06. It has > been my main machine ever since. > > Last month when I flew to San Antonio, I thought I'd take > advantage > of the free Wifi in the Rochester airport to check my email before > getting on the plane. The battery was fully charged, but after about > 5 minutes the computer just shut down. No warning, no sleep - just > dead. It was as if it were a desktop machine and someone pulled the > plug. I tried several times to get it to restart, but it would only > go a little bit into the boot process and then die again. (note: so > glad that it uses a journaling FS!). > > When I got to the hotel I plugged it in, and the battery monitor > showed 95% charged. I tried a couple of more times to run on battery > power, but it always did the same thing. > > Today I brought it in to the local Apple retail store and > showed the > tech there. After checking out a bunch of stuff, he agreed that the > battery was defective; even if it had lost capacity, it should notify > the OS so that it can go to sleep gracefully. So even though the > laptop is out of warranty and the first problem didn't happen until > after it was out of warranty, and even though batteries are not > covered under the AppleCare extended warranty, he replaced the > battery with a brand-new one. No charge! That's a $99 item for free! > > Apple sure can be corporate bastards at times, but at least > they did > the right thing today by me. > > -- Ed Leafe > -- http://leafe.com > -- http://dabodev.com > > > > [excessive quoting removed by server] _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
