> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of MB Software Solutions General Account
> Sent: Tuesday, July 15, 2008 8:54 PM
> To: ProFox Email List
> Subject: [OT] My diatribe to the GM Card customer service survey
> questionasking me about my recent experience
>
> They asked me if I had a good customer service experience.  How's this 
> below?  Probably ineffective but at least it felt good to get it off my 
> chest to them.
>   

I agree with you totally -- it's probably ineffective.  :-)

I don't know, or want to know what your financial situation is with that 
card, but if you have any way of moving all debt off that card, you'll 
find that they cave like a cheap deck of cards.

Even if you transfer it to another high rate card temporarily, or raid 
your savings temporarily, it will work.   Pay it off - wait until the 
end of the cycle, check to see how much got added on in finance charges 
during the partial month, pay THAT amount immediately to bring it to a 
zero balance, and wait.  You won't have to wait more then 6 weeks before 
they come crawling back to you all friendly-like, waving low-interest 
rate transfer plans in your face.   To quote Scott Bilkner "You have to 
spank their little bottom lines." 

Of course, if you're lucky enough that you can just pay it off, so much 
the better.


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