Question for those of you who sell yearly maintenance/support contracts on your software: suppose a customer says to you: "I don't want to buy the yearly maintenance contract. I only want to pay for the hours where I actually need you to fix something for us." (...because he's thinking that he'll have little or no problems for the year, given the software's solid track record.)
How do you respond to such a customer? tia, --Mike _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
