What is the next step in repairing?

--  Charles Hart Enzer, M.D., FAACAP --
Volunteer Associate Professor of Psychiatry
University of Cincinnati Medical Center
Website: http://homepages.uc.edu/~enzerch
________________________________________
From: [email protected] [[email protected]] On Behalf Of 
Michael Madigan [[email protected]]
Sent: Wednesday, June 24, 2009 1:13 PM
To: [email protected]
Subject: Re: [NF] Bad/missing HAL.DLL

I don't understand why they are having you restore a computer instead of just 
fixing the issue.




--- On Wed, 6/24/09, Charles Hart Enzer, M.D., FAACP <[email protected]> 
wrote:

> From: Charles Hart Enzer, M.D., FAACP <[email protected]>
> Subject: [NF] Bad/missing HAL.DLL
> To: [email protected]
> Date: Wednesday, June 24, 2009, 10:31 AM
> **** Sorry, should have been
> originally sent as [NF] ****************
>
> Since the movers brought my Desktop PC to my new office,
> the PC has been
> slow, etc.
>
> **Machine seemed to be ok;  but when Selecting [Safe
> Mode], two choices:
> *
>
>     * *Window XP Professional*
>     * *Window (default)*
>
> *The OEM **Support said that this means I have two
> operating systems.
> *
> *I asked PowerSpec -- the OEM -- to do a "total restore"
> with their OEM
> Recovery DVD.
>
> They had me delete the Master Boot Record.  Then
> "Quick Restore"
> **
> They had me do another quick recovery.
>
> Afterwards, same two choices in Safe Mode.
>
> I looked in [boot.ini]:
> *
>
>     [boot loader]
>
> default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
>
>     [operating systems]
>
>
> multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows
> XP
>     Professional" /noexecute=optin /fastdetect
>
> *I then search for an [ini] file with [WINNT].  In
> addition to
> [boot.ini] there were two for drivers in
> C:\Powerspec\Drivers\MB\ATI_RC4\Driver:
> *
>
>     * *C2_3159.INI*
>     * *CX_3159.INI*
>
> *Support said either:
> *
>
>     * *Bad hardrive*
>     * *Bad cable
>       *
>
> *I see these options:
> *
>
>     * *Use Recovery Console from UC's XP CD and
> EXPAND hal.dll from CD's
>       i386*
>     * *From UC's CD and Recovery Console,
> **bootcfg /rebuild*
>     * *From UC's CD and Recovery Console,
> **fixmbr*
>     * *From UC's CD do a Clean Install
>       *
>     * *Try another cable*
>     * *Test/New Harddrive*
>     * *New Machine
>       *
>
> *Anything else?
>
> And please list steps in sequence.
>
> Thank you.*
>
> -- *Charles *--
> Website: *http://homepages.uc.edu/
> <http://homepages.uc.edu/%7Eenzerch>~enzerch
> <http://homepages.uc.edu/%7Eenzerch>*
>
>
> --- StripMime Report -- processed MIME parts ---
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> ---
>
[excessive quoting removed by server]

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