I have had luck removing such by creating a new user with admin rights,
downloading Avast (free) and installing, choosing the option to scan the
entire computer before booting windows, then logging in as the new user. You
might have to reinstall some software, but it beats formatting and reloading
everything.

John

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Frank Cazabon
Sent: Saturday, August 07, 2010 7:38 PM
To: [email protected]
Subject: [NF] Windows Shell Explorer Hangs

  Hi,

I recently started getting a weird one on my PC (windows XP, fully up to 
date with Windows patches):  I am not able to access the taskbar, yet I 
can l Alt + Tab to switch between programs and I can bring up Task 
Manager to then use the File | New Task menu option to start up other 
programs.  Sometime the hang only lasts for 10 minutes and then I get 
control back, other times I have waited longer than that and then 
restarted the computer.

This smells of a virus or malware so I ran malware bytes and it fixed 
some problems, but this issue still happens.  While this was running, my 
antivirus said it had found a virus Win32/Elkern.C and quarantined it.  
I then ran a full scan on my computer and it reported three files signed 
with a broken digital signature.  Using the option to remove selected 
infections doesn't appear to do anything.  I also downloaded the removal 
tool from AVG on a non-infected PC and put the files on a CD and ran it 
on my PC from there.  No problems found.

I scanned with BitDefender's on-line quickscan and it didn't find any 
problems.  I am now trying other on-line scanners.

Has anyone ever seen anything like this and know what to do?  It seems 
to be happening every 10 to twenty minutes or so.

-- 

Frank.

Frank Cazabon
Samaan Systems Ltd. - Developing Solutions
www.SamaanSystems.com

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