I think at this point you will have to bite the bullet, backup your
registry, use regedit and find the keys in the registry that are Protel
related and delete them.  Sorry but I don't have a list of specifics but I
think that's all you can do.


regards,
Tim Hutcheson
ICQ #32491889




> -----Original Message-----
> From: John Lemburg [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, March 22, 2001 6:17 PM
> To: [EMAIL PROTECTED]
> Cc: Ken Pelic (work); Roger Summerlin (work)
> Subject: [PEDA] Protel 99 SE / SP5 ... dead ... won't run ... nightmare
> ... help
>
>
> Under Windows NT4 have been running Protel 99 SE with SP5 for months.  No
> problems.
>
> 1. Was using Protel, schematic, had ddb up and working, did a template
> update and everything stopped.  Window announcing system crash.  Exited,
> then restarted.
>
> 2. But after restarting, this time as I see the ddb file list there is a
> little box at the left of each file name with a little arrow
> pointing to the
> upper right.  This was not there before.  Notice that clicking on anything
> produces no response.  Protel is dead.
>
> 3. Call the 800 number.  Learn that everyone is away at a show.  Someone
> will call me in the morning.  Should I try cleanup?  OK, try
> that.  Should I
> reinstall 99SE and do SP5?  OK, try that.  I indicate that I am very
> aggravated and don't have time to waste, since I am in the middle of a
> project and am not happy with this.
>
> 4. Reboot and try again.  Same problem.
>
> 5. Tried cleanup.  No, Protel does not want to do a cleanup.
>
> 6. Did a Windows uninstall.  Removed the existing installation.
> Removed the
> SP5.
>
> 7. Rebooted.  Closed all other apps, and bottom bar is clear.  Installed
> 99SE, typed in my name and the code exactly as it appears on the
> papers with
> the software.  Installed SP5.  Clicked on the icon.  99SE comes
> up, but the
> photo of the man with the hand stays there and won't go away.  Move the
> cursor anywhere and click and nothing happens.  Have to go to task manager
> and force it to go away.  Reboot.  Try again.  Same nonsense.
>
> 8. Windows uninstall again, only this time came along after it and removed
> the directories where the remnants once existed.  Long story.  Lots of
> wasted time.  Reboot.  Restart.  Reinstall all over again, put in name,
> codes, and same exact nonsense as in 7, above.
>
> 9. At my wits end and want somebody at Protel to explain how to
> recover from
> such a nightmare during times when there is nobody at Protel to offer
> support.  What if this should happen on a weekend when there is nobody to
> give assistance.
>
> 10. Help.
>
> -----------------------------------------
> John R. Lemburg,    Sr. Hardware Engineer
> Avistar Systems, Inc.,   Madison Building
> 15851 Dallas Parkway,   Suite #600
>                        Addison, TX  75001
> Direct 972-371-5708,  Main   972-361-6226
> Fax    972-687-7014, [EMAIL PROTECTED]
> -----------------------------------------
>


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
* To post a message: mailto:[EMAIL PROTECTED]
*
* To join or leave this list visit:
* http://www.techservinc.com/protelusers/subscrib.html
*                      - or email -
* mailto:[EMAIL PROTECTED]?body=leave%20proteledaforum
*
* Contact the list manager:
* mailto:[EMAIL PROTECTED]
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Reply via email to